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App that provides support for people who are reluctant to talk to anyone.
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Talk to Wall E
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Upcoming Appointments
Dr. Imran Syahir
General Doctor
Sunday, 12 June
11:00 - 12:00 AM
Near Doctor
Dr. Imran Syahir
Child therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Joseph Brostito
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Imran Syahir
Child therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Hello,
Hi James
9:41
Home
Dr. Leo Siphron
Child therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Kianna Calzoni
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Livia Donin
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Omar Carder
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. James Siphron
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
9:41
Schedule
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06:27 PM
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06:27 PM
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06:27 PM
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9:41
9:41
Doctor Details
Dr. Joseph Brostito
Exercise therapist
Patients
100+
Experiences
10 Years
Rating
4.0
About Doctor
Dr. Joseph Brostito is a counselling psycologist at Max Hospital in Delhi.He achieved several awards for his contribution in his own field.
Location
Book Appoinment
9:41
27
WED
28
THU
29
FRI
30
SAT
31
SUN
1
MON
6AM - 9AM
06:00
07:00
08:00
9AM - 12AM
09:00
10:00
3PM - 6PM
05:00
6PM - 9PM
06:00
07:00
08:00
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9:41
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Bikash Chhetry
Problem Statement
Mental health related issues has been on the rise since the pandemic began. The high cost of therapy, unawareness and the stigma surrounding mental health issues made people reluctant to reach out for help.
Solution
Creating an app that allow users to connect with therapist nearest to them at reasonable rates.The app is free to use and present an avenue for users to connect with therapists at their convenience and preferred communication method.
Design Strategy
Stakeholder Interview
Competitor Analysis
User Research
User Persona
Information Architecture
Empathy Map
HMW Questions
Usability Testing
User flow
Card Sorting
Lowfy Wireframes
Highfy Wireframes
My Role
Discover
Define
Ideate
Design
Design Process
Discover
The first and most important stage of any project is the discovery process.
This phase is dedicated to immersing yourself into the business,understanding the challenges,and getting to know key stake holders.Without discovery the project will struggle to get off the ground.
01
The research was targeted at the adults of 18+ age group especially university undergraduate,graduates and working professionals. As a part of research we tried to understand the different views of each individual involved in the survey,their awareness regarding mental health,their willingness to see a therapist and their coping mechanism with other individuals who have mental health issue.
User Research
65%
35%
Survey insight
Are you aware of any mental health services around you ?
How do you generally feel about consulting a licensed mental health professional?
For a mobile application which of these mental health services do you think would be most useful for you?
Yes, I am aware of such services.
No, I don’t know any.
I don’t mind trying, If needed.
It is not necessary.
I don’t know.
I am unable to speak to someone about my emotions/feelings.
I am confident about it and have done it before.
25%
10%
52.5%
10%
Access to licensed professionals
22 (55%)
7 (17.5%)
21 (52.5%)
15 (37.5%)
11 (27.5%)
1 (2.5%)
0
10
20
30
Interactive chatbot (An AI assistant that listen to you...
Wellness activities such as guided meditation
A booking platform for appointments with therapist...
I don’t may be a working suicide helpline
Multilingual services
Competitive Analysis
A look at some of our competitors
02
Define
In define phase i tried to empathize with the users and incorporated the information which was discovered in the initial phase.
User Persona
Description
Nikhil Thakur is a typical IT professional who loves to explore new places while being in the job.He used to work remotely and travel a lot before the pandemic.Being restricted in one location has made his life monotonous.He feels less enrgetic,positive and passionate towards his work life now.He would like to get back to his element while working on his mental health.
Nikhil Thakur
IT professional
About
35
New Delhi
MBA
Employee
Empathy Mapping
An Empathy map is a collaborative tool that can use to gain a deeper insight into their users.Much like a user persona,an empathy map can represent a group of users or segment of users.
Fatigued due to long working hours
Insecure
Tired of working
Isolated
I am quite alone
Self Improvement
Opening up with friends
To become self-reliant
Travelling & exploring
03
Ideate
In the ideation phase,you’ll explore and come up with as many ideas as possible.Some of these ideas will go on to be potential solution to your design challenge;some will end up on the reject pile.At this stage,focus is on quantity of ideas rather than quality.
User Flow
Information architecture was created followed by closed card sorting.The organized content after card sorting would easily adjust with the functionality of the product and could find everything they need without too much effort.
Information Architecture
04
Design
Now, it’s time to actually build out your design.One of the most important things you can create at this stage are the wireframes. I created low fidelity and high fidelity wireframes before making the actual screens and this enabled users to have a proper view on the overall product.
Low fidelity wireframes display the most basic content and visuals which is static,often used to map out the shell of interface,screens and information architecture
Low Fidelity Wireframes
High fidelity wireframes is the big picture of the content usually displayed in black
and white components.This will be containing all the major functionalities of the product which is to be made.
High Fidelity Wireframes
Home Screen
Chatbot
User profile
Upcoming appointment
Nearest therapist
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Upcoming Appointments
Dr. Imran Syahir
General Doctor
Sunday, 12 June
11:00 - 12:00 AM
Near Therapist
Dr. Imran Syahir
Child therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Dr. Joseph Brostito
Behavioral therapist
1.2 KM
4,8 (120 Reviews)
Open at 17.00
Hello,
Hi James
9:41
Home
Schedule
Location for clinic
Scheduled date
Scheduled therapist
Dr. Leo Siphron
Child therapist
1.2 KM
Sunday, 12 June
11:00 - 12:00 AM
Dr. Kianna Calzoni
Behavioral therapist
1.2 KM
Sunday, 12 June
11:00 - 12:00 AM
Dr. Livia Donin
Behavioral therapist
1.2 KM
Sunday, 12 June
11:00 - 12:00 AM
Dr. Omar Carder
Behavioral therapist
1.2 KM
Sunday, 12 June
11:00 - 12:00 AM
Dr. James Siphron
Behavioral therapist
1.2 KM
Sunday, 12 June
11:00 - 12:00 AM
9:41
Schedule
Therapist
Therapist rating
Notifications
Therapist List
Search therapist by location
Therapist Details
Search therapist by location
Dr. Joseph Brostito
Behavioral therapist
4.9
Detail
Dr. Joseph Brostito
Child therapist
4.9
Detail
Dr. Joseph Brostito
Exercise therapist
4.9
Detail
Dr. Joseph Brostito
Cognitive therapist
4.9
Detail
Dr. Joseph Brostito
Cognitive therapist
4.9
Detail
9:41
Therapist
Onboarding Screens
User Profile
Access to licensed professional
Choice of licensed professional
Book a session
Interactive Chatbot
Personalisation
Available on IOS,Android
Feedback
Sign in to access service
Features
Wysa
Mindpeers
Being
Pinkymind
Betterhelp
Avey
Says
Does
Thinks
Feels
Self Improvement
Bikash Chhetry
About travelling & exploring
Bikash Chhetry
I can’t trust anyone
Bikash Chhetry
Tired of working
Bikash Chhetry
To become self-reliant
Bikash Chhetry
I am quite alone
Bikash Chhetry
Shouts/Abuse
Bikash Chhetry
Opening up with friends
Bikash Chhetry
Isolated
Bikash Chhetry
Play sports & games
Bikash Chhetry
fatigued due to long working hours
Bikash Chhetry
Uses social media for distraction
Bikash Chhetry
Food craving
Bikash Chhetry
Getting engaged in other activities
Bikash Chhetry
Insecure
Bikash Chhetry
Needs to save money
Bikash Chhetry
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